Payment Methods
Secure and Convenient Checkout
At Pendcozy, we aim to provide a straightforward and convenient online payment experience.
1. Accepted Payment Methods
We accept the payment methods displayed during checkout.
Available methods may vary depending on your destination, currency, and the payment services enabled on our website.
Please review the available payment options before completing your purchase.
2. Payment Currency
Product prices are displayed in the currency shown on our website.
The total payable amount, including applicable shipping charges and taxes, will be displayed before payment confirmation.
Your payment provider may apply its own exchange rates or fees if your account uses another currency.
3. Payment Processing
Payments are processed through the payment service providers available at checkout.
Orders are subject to successful payment authorization.
Payment providers may maintain their own terms and privacy policies.
4. Payment Security
Our e-commerce platform and payment service providers support online payment processing.
Please do not send full card numbers, card security codes, or sensitive banking information through customer service emails.
No online payment system can guarantee absolute security.
5. Payment Problems
If a payment is declined or an error occurs during checkout, please review the payment details or contact your payment provider.
For payment-related order inquiries, email:
Please include your order number where available.
6. Refunds
Approved refunds are generally issued to the original payment method.
Refund eligibility and procedures are described in our Return & Exchange Policy.
7. Contact Information
Pendcozy
Email: service@pendcozy.com
Phone: +86 18226667196
Website: https://pendcozy.com/